
Designing Your Cremation Workflow
Wed, Sep 02
|GoToWebinar
Presented by Christi Moon Robbins of The Group & East TN Cremation Co Organizing processes for intakes, chain of custody, paperwork accuracy, and ethical compliance in a crematory environment, to minimize errors and make operations as efficient as possible


Time & Location
Sep 02, 2026, 3:00 PM – 4:00 PM EDT
GoToWebinar
About the event
About this course:
Christi Moon Robbins has been a funeral director and embalmer for 19 years, and has been a Certified Crematory Operator with the high-volume third-party crematory East Tennessee Cremation Company since 2018. She also serves as the Family Cremation Center Coordinator there, as well as being the Associate Director of The Group.
This course focuses on the organization of processes for intakes, chain of custody, paperwork accuracy, and ethical compliance in a crematory environment, to minimize errors and make operations as efficient as possible. It uses the current processes of a very high-volume third-party crematory as example, exploring the measures taken to streamline, simplify, and secure compliance and accuracy, addressing how and why those measures came about to help funeral practitioners in any setting refine their own accurate and precise processes.
PLEASE READ REGISTRATION DETAILS BELOW BEFORE REGISTERING
Things to know when registering:
When registering attendees, please make sure that you include accurate license numbers, and each attendee's name exactly as it appears on their license! If the name is formatted differently or incomplete, your state may reject our submission of your attendance.
Also, you will receive an emailed link to attend the webinar to each email address registered, but each link can only be used once, and each email address can only be registered once, so please ensure you have discrete emails for each person attending!
Where is this Continuing Education course approved for credit?
This webinar is so far approved for 1 hour of Continuing Education credit with: the Academy (215259002 (2601002)), Alabama (34-46-0430), Colorado, Connecticut, Delaware, Georgia (FUNCE000036), Illinois (274000093), Indiana (CE22500007 (non-law)), Maine, Michigan, Minnesota, North Carolina, Ohio (W-004729), Oklahoma, and Wisconsin ( WI Category 4), with additional states still pending approval.

Where is the webinar hosted, and how does it work?
It will be held through the platform GoToWebinar in an interactive format, so you will need to have a computer or phone with camera and microphone capabilities to attend. You will receive an email with a link to the webinar as the date approaches, which you will use to attend. Each emailed link can only be used by one person, so be sure that each person registering uses a different email address.
You must be present for at least 50 minutes of the hour to receive credit for the webinar. If you are unable to be present for the entire course, please reach out to us and let us know— course purchases can be applied to future courses as per our Refund policy.
How will I receive my certificate of attendance?
After the course, you will be sent your certificate of attendance via email, as well.
I am a member firm/member firm employee— how do I register to attend for free?
Member staff can be registered through the member's login. When logged in to the site, the cost of registration will automatically be waived for all tickets registered. Each staff member attending will need to be registered individually, with a separate email address, for their attendance to be logged, reported, and credited!
Refund policy
If you are unable to attend a course you have purchased, no refunds will be issued– but your purchase can be transferred and applied to a future course, even after the fact. To transfer a course registration to a future course, contact our CE Program manager at alex@tifg.net or 865-935-7344.
Registration period
Registration for our courses typically closes 20 minutes prior to class start, to ensure that everyone registered has received their attendance links and is able to attend the full program
Tickets
Registration
Sale ends
Sep 02, 2:40 PM EDT
$25.00
Total
$0.00